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Route Terms of Service

1. Definitions:
  • Application: which means any website, application, or service we offer.
  • Operator: which mean the owner of application (Route Company. and its corporate parent, affiliates, or subsidiaries).
  • Content: which means any information, material, courses, or other content posted through our Application.
  • User: which mean anyone use Application or website whether trainer or trainee.
  • User information: which mean all information and details required by operator to register in Application.
  • Claim mean any dispute, claim or controversy arising out of or relating to your use of our Application or this Agreement
2. Preamble:
Thanks for using Route. Route is application for training service management provided by Route Marketing Company (ROUTE or we or us or our), located at Build NO 7261, Alshikh Hassan Bin Hussein Bin Ali Road, RIYADH 13225, KSA. Your use of our Application and Services is subject to this Agreement, Please read these terms of service carefully because of it’s our legally binding agreement it’s includes information about your legal rights and covers areas such as resolution of disputes by mandatory Arbitration instead of judge or jury in a court of law, class action waiver that apply to all claims brought against Route, and limitation of liability.
We reserve the right, at our sole discretion, to change, modify, add, or remove portions of the Terms at any time, Please check the Terms and any Guidelines periodically for changes that are made after you open your account, Your continued use of the Services after the posting of changes constitutes your binding acceptance of such changes, For any material changes to the Terms, Route will provide notice to you of such amended Terms, such as by an email notification to the address associated with your account or by posting a notice on the Services, and such amended terms will be effective against you on the earlier of:
  • Your actual notice of such changes and
  • thirty days after Rout makes reasonable attempt to provide you such notice.
However, changes made for legal reasons will be effective immediately. If you do not agree to the modified Terms, you must close your account. Disputes arising under these Terms will be resolved in accordance with the version of the Terms in place at the time the dispute arose.
3. Online conduct rule
You agree that you are fully responsible for your own use of Application and content posted through your account, including but not limited to all forum posts, wiki edits, notes, questions, comments, videos and file uploads (the “User Postings”). You agree that you will use Application in accordance with the Agreements and all applicable local, national and international laws, and applicable rules and regulations, including copyright laws, Intellectual property laws and any laws regarding the transmission of technical data exported from your country of residence.
As a condition of your use of services offered by Rout you hereby undertake that you will not use Application in any manner intended to damage, disable, overburden or impair any Route server or the network(s) connected to any Route server or to interfere with any third party's use and enjoyment of the Application. You may not attempt to gain unauthorized access to the Application, other accounts, computer systems or networks connected to any Route server through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information stored on the Application, its servers or associated computers through any means not made available through the Application.
4. Strictly Prohibited Items:
  • The following items are strictly prohibited on the Application:
    • Unless we expressly permit it through this Agreement, you agree that you will not, either directly or indirectly use, host, store, reproduce, modify, publish, publicly display, publicly perform, distribute, or create derivative works of the Application, or any portion of the Application.
    • Remove or alter the proprietary notices on the Application.
    • Reverse engineer, disassemble, decompile, or attempt to discover the source code or structure, sequence, and organization of the Application; and
    • Rent, lease, resell, distribute, or use the Application for commercial purposes that are not contemplated by this Agreement. You also agree that you will not use the Application to solicit or collect (i) personal data from others except as necessary for the administration of or participation in a course (ii) sensitive personal data, as defined or treated as such under applicable law (including, by way of example only, health information and social security numbers and other government identifiers).
    • Content that defames, harasses or threatens others;
    • Content that discusses illegal activities;
    • Content that infringes a third party’s intellectual property, including, but not limited to, copyrights or trademarks;
    • Unlawful content, indecent, profane, pornographic and obscene
    • Viruses, Trojan horses, worms, time bombs, corrupted files, malware, spyware or any other similar software that may damage the operation of another's computer or property; and
    • Content that contains intentionally inaccurate information or that is posted with the intent of misleading others.
  • In addition, you agree not to scrape, or otherwise download in bulk, any Application content, including but not limited to a list or directory of users on the system, on-line textbooks, User Postings or user information. You also agree not to distort misrepresent or attempt to misrepresent your identity while using the Application.
  • Any violation of the above list of prohibitions shall entitle Route to terminate your use, access and/or participation to the Application without prior notice.
5. Scope:
  • This Agreement comprises:
    • These terms and conditions (General Terms);
    • the terms applicable to each Service set out in product modules
    • The Privacy Policy, course-specific eligibility requirements, Honor Code, and any other Route policies and attachments posted at Website or Route Platform, each of which may be modified from time to time (Route Policies).
  • If any of the terms listed in this section (5)(a)are inconsistent, the terms first listed will have priority to the extent of any inconsistency.
6. Using Route:
Subject to your compliance with this Agreement, including payment of applicable fees, and during the Term of this Agreement, Route grants you a limited, non-exclusive, non-transferable, non-sub-licensable right to access, use, and permit Authorized Users to access the features and functions of the Route as follow:
  • Can form a binding contract with Route.
  • comply with these Terms, all applicable laws, and our policies (including privacy Policy, Honor Code, course-specific eligibility requirements, and any other policies that may be applicable from time to time (“Policies”)); and
  • You have to admit that you are over 18 of age, and the trainer may have additional requirements and/or different age restrictions.
  • Exemption operator from any responsibility for damages and losses resulting from country legislative or regulatory policies or decisions affecting the operation of the application and provide services customarily.
7. Children Use:
  • If you are under the age of 18 you may not create or register an account for using application without consent and approval from your parent or legal guardian and if you are under the age of 18, your parents or legal guardian will represent you and reviewed and agreed to the Terms on your behalf.
  • If you are a parent or legal guardian of child and allow him to use our application and services all terms and conditions in this agreement will apply to you.
8. Services:
  • Route App provides training management services including:
    • Tracking trainees’ progress to enrich their portfolios.
    • Marketing of training courses through our accounts in different platforms such as (Facebook, Twitter, LinkedIn, Snapchat, Tiktook, Instegram…etc.).
    • Registration of trainees and preparation list of attendance.
    • Modern and practical system to evaluate trainers and trainees and preparation of reports related with training courses.
    • Multiple, Modern and safety payment methods.
    • Scheduling training courses commensurate with the needs of trainees.
    • Face to face training and coaching through experts in various fields.
    • Any other services that we otherwise provide to you, including professional services.
  • Route reserves the right to make changes to the Subscription Services in its sole discretion from time to time, including the functionality, performance, user interface, usability, and the service description published on the Website or that Rout App provides to you (Service Description), and you agree that this Agreement will apply to any changes or updates to the Subscription Services. Rout App will notify you of any change to the Subscription Services (other than No-Charge Services) that reduces its functionality or features in any material respect or if it discontinues any Service and is not replaced by a substantially equivalent function or feature. If Rout App has notified you under this section (8)(b), you may terminate the affected Services upon providing notice to Rout App within 30 days after the date of such notice, and Rout App will refund any prepaid, unused Fees in respect of any terminated Subscription Services. Nothing in this section (7)(b) limits Rout App’s ability to discontinue any Service or to make changes as required to comply with applicable law, address a material security risk, or avoid a substantial economic or technical burden.
9. User account:
  • In order to use the application and services you must register for user account to create a user account, you must provide your full name, an email address, your country or region of residence, a public username, and password.
  • You are solely responsible for maintaining the confidentiality of your account and password, you agree that you will never divulge or share access or access information for your User Account with any third party for any reason
  • You agree that the information you provide to operator, whether at registration or at any other time, will be true, accurate, current, and complete and you agree to maintain and update your information to keep it accurate and current at all times.
  • If you have reason to believe that your account is no longer secure (in the event of a loss, theft, or unauthorized disclosure or use of your account ID or password), then you agree to immediately notify an operator at Info@therouteapp.com You may be liable for the losses incurred by operator or others due to any unauthorized use of your account.
10. Trainers and training courses:
Application providing training course across trainers as follows:
  • If you are user of our application with experience in any fields you have to provide training courses in your field of specialization, in according with conditions below:
    • Ordinary person at least 18 of age, which mean Rout App, does not deal with legal entities such as (Universities, Colleges, Institutes…etc.).
    • Provide scientific and academic certificates for the specialization in which courses will be offered
    • Consistent with provisions of this agreement and applicable law.
    • Do not violate any intellectual property or copyright of any third party.
  • If you do not comply, with above list we may modify, suspend, or terminate or delete your course or access to the Application, in our sole discretion without prior notice, and we will provide you with reasons for the modification, suspension, delete, or termination. Please email Info@therouteapp.com if you believe the modification, suspension, delete, or termination has occurred in error.
11. Intellectual Property:
  • Rout retain all rights, title and interest, including all intellectual property rights, copyright, trade or service marks, designs, patents, rights in circuit layouts, domain names, logo, and trade names anywhere in the world (Intellectual Property Rights) in and associated with the Services, You agree not to use our intellectual property without our prior written consent.
  • You retain ownership of your content, including Intellectual Property, copyright and related rights.
  • You grant to us, a non-exclusive, worldwide, irrevocable, royalty-free license (including the right to sublicense) right to use and develop the Intellectual Property Rights in your content to the extent required to
    • enable us to exercise our rights and discharge our obligations under this Agreement, including to provide or support the Services, or to provide you with any other services (including other products); and
    • generate aggregated contents sets, reports and analysis relating to technical data about customer use of the Services in a form that is anonymised and does not identify you or any individual (Aggregated Data). You acknowledge and agree that we will own all Intellectual Property Rights in Aggregated Data.
  • We may use Aggregated content to analyses, improve, support and operate the Services and for related internal business purposes.
  • Route respects the intellectual property of others, and we expect our members to do the same. We may do, in appropriate circumstances and in our discretion, remove or disable access to material that we believe may infringe on the intellectual property rights of others. We may also restrict or terminate access to our Application to those who we believe to be repeat infringers. If you believe your intellectual property rights have been violated, please email us at Info@therouteapp.com
12. Privacy Policy
  • Introduction: Route is committed to protecting your privacy. This policy outlines how we collect, use, and share users' personal data.
  • Data We Collect: We collect the following information:
    • Basic Data: Username, profile picture, date of birth, gender.
    • When registering as an instructor: ID, bank account details, commercial registration.
  • Data Usage: We use the data to provide educational recommendations and improve the user experience. Instructor data is only used for making payments through the bank and governmental institutions.
  • Data Sharing: We do not share user data with third parties, except for sharing instructor data with the bank and governmental institutions to facilitate financial transactions.
  • Security Measures: We use appropriate security measures to protect your personal data from unauthorized access.
  • Your Rights: You can request to modify or delete your data via the designated contact method.
  • Amendments: We reserve the right to amend this privacy policy from time to time. You will be informed of any significant changes.
  • Contact Us: For any inquiries regarding the privacy policy, please contact us via the provided email address or phone number.
13. IP address:
  • Route use cookies to know, tracking users and how they use the platform including their browser type, operating system, internet service provider and preferences to access to website.
  • Route track users’ information which help us to improve the experience of users and visitors alike.
14. Fees and payment:
  • Registration in application is free for all, and some courses are free and some are paid if you chose paid one you must pay all Fees in accordance with the rates and currency set out in the payment methods that determined by operator, Other than where expressly provided for under this Agreement, all Fees are non-refundable, non-cancellable.
  • Fees are paid for each course separately, according to the determine course value of the operator, with in Saudi riyal and payment methods available in application.
  • The fees due by operator for course and sponsor Ads in-app advertisements will be determined according with charge agreement which is considered part and parcel of this agreement.
  • You are responsible for any duties, customs fees, or taxes (other than our income tax) associated with the supply of the courses or any services provided by us to you, including any VAT, GST or other applicable sales tax, and any related penalties or interest (Taxes), and you will pay us for the Services without any withholding for Taxes. If we are required to collect or pay Taxes, the Taxes will be invoiced to you. You must provide us with any information that we reasonably request to determine whether we are obliged to collect Taxes from you, including your relevant Tax identification number.
15. Fees Refund
  • All payment operations are final non-refundable, non-cancellable, except in some cases subject to sole discretion of operator as follow:
    • Canceling course before starting by 24 hours.
    • Course postponed by trainer for more than week.
    • Trainee’s desire to cancel before 48 hours from commencement of the course
    • Any other reason by the operator
  • If the reason for the cancellation of registration in the course belongs to the trainee, the operator may deduct 20% of the paid fees, whether the reason for cancellation from the operator or trainer in this case, full registration fees are refunded.
16. Certificates:
Certificates are established and administered by the trainer offering the course program for trainees who satisfactorily demonstrated mastery of the course or program material, Certificates will be issued by Route under the name of the trainer offering the course or program from where the course or program originated, The decision whether a certificate will be awarded to the trainees or not will be solely within the discretion of the trainer.
17. EXTERNAL SERVICE PROVIDERS:
Route uses third party services to provide various functionalities on the application platform. By agreeing to Route terms of service, you also expressly agree to the third party terms and policies such as:
  • Google terms of service and Privacy Policy.
  • Apple pay.
  • Stc pay.
18. Disclaimer of warranties
  • The Application, services, and content available on Route platform are provided without warranty of any kind express or implied, including without limitation any implied warranties of merchantability, fitness for a particular purpose and non-infringement, except insofar as any such implied warranties may not be disclaimed under applicable law.
  • Route do not warrant that the platform will operate in an uninterrupted or error-free manner, that the site is free of viruses or other harmful components, or that the courses or content provided will meet your needs or expectations, Route also make no warranty about the accuracy, completeness, timeliness, or quality of the platform or any courses or content or that any particular courses or content will continue to be made available.
  • Use of the application and services obtained from or through the Application is at your own risk, your access to or download of materials through the Application or any reference sites is at your own discretion and risk, and you will be solely responsible for any damage to your property or loss of data that results from the download or use of such material or data unless otherwise expressly provided for in the Route privacy policy.
19. Termination:
  • This Agreement will restrict, suspend or terminate in sole discretion of operator, for any or no reason without notice to you if you:
    • Breach any term or condition of this Agreement.
    • Repeat copyright or intellectual property infringers.
    • For any reasonable reason the operator sees.
  • Operator reserves the right to modify or terminate any access of application or services and content offerings at any time without notice to you, you agree that operator will not be liable to you or any third party for any such termination; any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities.
  • Route and trainer reserve the right at any time in their sole discretion to cancel, delay, reschedule or alter the format of any course offered through Route, and you agree that neither Route nor any trainer will have any liability to you for such an action.
20. Limitation of Liability.
  • To the extent permitted by applicable law, you agree that Rout operator will be not liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or in connection with:
    • Our Application or this Agreement or the inability to use our Application (however arising, including our negligence)
    • Statements or conduct of or transactions with any member or third party on the Application
    • Any other matter relating to the Application.
  • Our liability to you or any third party in any circumstance is limited to the greater of $100 or the amount of fees, if any, you paid to us in the 6 months prior to the action that may give rise to liability. The limitations set forth above in this Section will not limit or exclude liability for our gross negligence, fraud, or intentional, malicious, or reckless misconduct.
21. Dispute settlement:
Summary: If you have a dispute with Route, you agree to try to work it out directly with us first. If we can’t work it out, with limited exceptions, you must submit any dispute with us to a neutral arbitrator instead of taking the claim to a court of law. Claims can only be brought individually, and not as part of a class action. Route has no obligation to get involved with any disputes you have with other members, although we may try to facilitate a resolution.
  • Informal Resolution. Before making any claim, you and Route agree to try to resolve any disputes through good faith discussions; you or Route may initiate this process by sending written notice describing the dispute and your proposed resolution. In the event that we cannot resolve the issue within 30 business days following receipt of the initial notice, you or Route may bring a claim in accordance with this Section
  • Arbitration Agreement. The arbitration procedures described in this Section applies to all users.
  • Mandatory Arbitration: you agree to submit any claim to Saudi Center for Commercial Arbitration or its successor for final and binding arbitration. In arbitration, certain rights that you or we would have in court may not be available, such as discovery or appeal. you and Route are each expressly waiving any right to trial by judge or jury in a court of law. This agreement to arbitrate shall apply regardless of whether the claim arises during or after any termination of this Agreement or your relationship with Route.
  • Arbitration Time for Filing. Any claim subject to arbitration must be filed within one year after the date the party asserting the claim first knows or should know of the act, omission or default giving rise to the claim, or the shortest time period permitted by applicable law.
  • Arbitration Procedures. Either party may commence arbitration by filing a written demand for arbitration with Saudi Center for Commercial Arbitration with a copy to the other party according to the notice procedures in this section, The arbitration will be conducted in accordance with Saudi Center for Commercial Arbitration procedures and Arbitration rules and any other applicable rules that Saudi Center for Commercial Arbitration requires that are in effect as of the demand for arbitration. You agree that the Saudi Arbitration System govern the interpretation and enforcement of these arbitration provisions. Any arbitration hearings will take place in RIYADH or elsewhere as required by Saudi Center for Commercial Arbitration Rules, Your responsibility to pay any filing, administrative and arbitrator fees will be solely as set forth in the Saudi Center for Commercial Arbitration Rules. The parties will cooperate with Saudi Center for Commercial Arbitration and each other in scheduling the arbitration proceedings, and in selecting one arbitrator from the appropriate Saudi Center for Commercial Arbitration list with substantial experience in resolving intellectual property and contract disputes. The arbitrator shall follow this Agreement and, to the extent permitted by Saudi Center for Commercial Arbitration Rules, can award costs, fees, and expenses, including attorneys’ fees, to the prevailing party, except that the arbitrator shall not award declaratory or injunctive relief benefiting anyone but the parties to the arbitration. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction.
  • Exceptions. You or Route may assert claims, if they qualify, in small claims court in RIYADH court or any Saudi Arabia county where you live or work. You or Route may seek injunctive relief from a court of competent jurisdiction in RIYADH County, as necessary to protect the intellectual property rights of you or Route pending the completion of arbitration. Route may take action in court or arbitration to collect any fees or recover damages for, or to seek injunctive relief relating to, Application operations, or unauthorized use of our Application or intellectual property. Nothing in this Section 21 shall diminish Route right to modify, suspend or terminate your account or access to our Application.
  • Class Action Waiver. You agree to resolve disputes with Route on an individual basis. You agree not to bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. You are expressly waiving any right to participate in class actions, class arbitrations, private attorney general actions, or consolidation with other arbitrations.
22. General:
Summary: This section contains terms we have added for miscellaneous purposes. Please continue to read this section carefully.
  • Translation. This Agreement was written in English. It was then translated into other languages. If there is any inconsistency between the English version and a translated version, the English language version controls.
  • Notices. Except as otherwise stated in this Agreement or as expressly required by law, any notice to us shall be given by certified postal mail to Route, Build NO 7261, Alshikh Hassan Bin Hussein Bin Ali Road, RIYADH 13225, KSA, or by email to Info@therouteapp.com. Any notice to you shall be given to the most current email address in your account.
  • Governing Law. This Agreement and the relationship between you and Route shall be governed by the laws of the SAUDI ARABIA without regard to its conflict of law provisions, except as provided in Section 21.
  • Judicial Forum. If our agreement to arbitrate is found not to apply to you or your claim, you and Route agree that any judicial proceedings (other than small claims actions) must be brought exclusively in SAUDI ARABIA courts and you and Route agree to venue and personal jurisdiction in those courts.
  • Time for Filing. Any claim not subject to arbitration must be commenced within one year after the date the party asserting the claim first knows or should know of the act, omission or default giving rise to the claim, or the shortest time period permitted by applicable law.
  • Assignment. This Agreement is not assignable, transferable, or sublicensable by you except with Route prior written consent, but may be assigned or transferred by us to our corporate parent or any affiliate or subsidiary, or in connection with a merger, acquisition, corporate reorganization, sale of all or substantially all of Route assets, or similar transaction.
  • No Waiver. A party’s failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision and does not waive any right to act with respect to subsequent or similar breaches.
  • Severance. If any provision of this Agreement is found to be invalid by a court of competent jurisdiction, you and Route nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and that the other provisions of this Agreement will remain in full force and effect.
Courses eligibility requirements:
We give you a chance to provide your course through our application platforms in according with our course eligibility requirements as follow:
1. For course training:
Here are some guidelines that required for course:
  • Innovation: Implementation of training course in a new and creative manner to motivate trainees and achieve the greatest possible benefit from the training.
  • Inclusiveness: The courses must be comprehensive to cover all topics proposed by the session catalogue.
  • Competitive prices: We encourage trainer to provide their course with reasonable price to attract trainees in order to achieve the desired benefit of course.
  • Not violate the provision and terms of this agreement.
  • Beside this general guidelines, maybe there are special requirements for any specialized training course
2. For trainer:
Here are some guidelines that required for trainer:
  • At least 18 years old.
  • The biography of trainer.
  • At least 3 years’ experience in specialization.
  • Approving and signing a fees agreement if the course is paid.
  • Not violate the terms and provision and terms of this agreement.
3. For trainees:
Here are some guidelines that required for trainees:
  • Comply with general and private guidelines of course.
  • Attending at least 70% of the course.
  • Achievement all theoretical and practical assignment.
  • Sit for final exam, if any.
  • Comply with honor code guidelines
4. Applicable law:
Law regulating training and professional development within Saudi Arabia considered a part and parcel of these guidelines.
5. Note:
Please note that we review and may make changes to this course eligibility requirement from time to time. Any changes to this course eligibility requirement will be effective immediately upon posting on this page, with an updated effective date. By accessing to Route Platform after any changes have been made, you signify your agreement on a prospective basis to the modified course eligibility requirement and any changes contained therein. Be sure to return to this page periodically to ensure familiarity with the most current version of this course eligibility requirement.
Honor Code:
By enrolling in a course on Route, you are joining a special worldwide community of trainees. The aspiration of Route is to provide anyone with an internet connection access to courses from the best trainers in all over the world and to provide our trainees the best educational experience internet technology enables. You are a part of the community that will help Route achieve this goal. Route depends upon your motivation to learn the material and to do so with honesty and academic integrity. In order to participate in Route, you must agree to the Honor Code below and any additional terms specific to a course or program. This Honor Code, and any additional terms, will be posted on each course website.
Honor Code Pledges
By enrolling in Route course or program, you agree that you will:
  • Complete all tests, assignments, and final exams with your own work only your own work, you will not submit the work of any other person, unless collaboration on an assignment is explicitly permitted.
  • Maintain only one user Account and not let anyone else use your username or password.
  • Not engage in any activity that would dishonestly improve your results, or improve or hurt the results of others.
  • Not post answers to problems that are being used to assess trainees performance.
  • Unless otherwise indicated by the trainer of Route Course, trainees on Route are encouraged to:
    • Collaborate with others on the lecture videos, exercises, homework and labs.
    • Discuss with others general concepts and materials in each course.
    • Present ideas and written work to fellow Route trainees or for comment or criticism.
  • Changing honor code Please note that we review and may make changes to this Honor Code from time to time. Any changes to this Honor Code will be effective immediately upon posting on this page, with an updated effective date. By accessing to Route Platform after any changes have been made, you signify your agreement on a prospective basis to the modified Honor Code and any changes contained therein. Be sure to return to this page periodically to ensure familiarity with the most current version of this Honor Code.
Thank you. Please accept our wholehearted thanks for reading our Terms of Service.
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